I love Northwest Airlines

I am at the Calgary airport, waiting more or less patiently for my flight... which, because of my silliness this morning was moved from 8AM to 1:50PM - I have been sitting here ever since.

Ok, some standing involved.

As luck would have it, I was about four minutes too late to collect my boarding pass (the US customs folks are a bit sticky on the timing of passengers, and the four minutes mattered apparently).

The fellow at the counter was kind enough to trade my milk route tickets in for a more direct flight WITHOUT charging me an extra cent, which is pretty awesome. Ok, more than awesome really... he took hours off of my travel time and removed one potentially problematic connecting flight.

Cool.

Next up... Laura tried to check me in, only to discover that my credit card had never actually been charged, because my address information was not up to date on file, and the card could not be processed. She spent a solid 15 minutes on the phone sorting it all out... again no extra charge.

I cannot be certain as to how this would have worked if I had been flying Air Canada, but I am sure the experience would have involved me bending over to grab my ankles :)

So I guess the summary is this - I have not left the ground, but I am still a happy camper :)

Wheee...

Boarding starts in 20 minutes... so I had better run off to get my Frappuccino... or however that is spelled :)

Ciao all... update soon.

me